FOREX.com Product description

FOREX.com offers access to over 7,100 CFD instruments across forex, indices, shares, commodities, metals, ETFs, and cryptocurrencies. Regulated in the EU and backed by the StoneX Group, FOREX.com combines professional-grade trading technology with strong regulatory protection.

Why Trade with FOREX.com?

• Trusted & Regulated: Regulated by CySEC, part of the StoneX Group, and a member of the Investor Compensation Fund (ICF), offering protection of up to EUR 20,000
• Wide Market Access: CFDs on forex, indices, shares, metals, commodities, crypto, ETFs, bonds, options and thematic indices.
• Competitive Pricing: for example: EUR/USD from 0.0 pips on RAW spread accounts, from 0.7 pips on Standard account.
• Fast Execution: Average execution speed of 0.003 seconds with over 99% of trades executed in under one second.
• Customer Support in several languages: We offer support in multiple languages, including English, Greek, German, Polish, Spanish, Italian, and more
• Webinars: Weekly live webinars with global analysts
• API Training: available
• Education: Trading Academy and Trading guides are available for free

Key Information

• Broker type: CFD broker only
• Minimum deposit: EUR 100 (or equivalent currency)
• Leverage: Up to 1:30 for retail clients, up to 1:400 for professional clients
• Client funds held in segregated accounts
• Suitable for beginner to advanced traders

Trading Accounts

• Standard Account – no commission (except shares)
• RAW Spread Account – tight spreads with commission (from 0.0 pips on major currency pairs + $5 per 100,000 units)
• MT5 Standard Account
• MT5 RAW Spread Account (from 0.0 pips on major currency pairs + $5 per 100,000 units)
• Corporate Accounts available

Trading Platforms

• FOREX.com WebTrader
• MetaTrader 5 (MT5)
• TradingView integration available
• Mobile apps for iOS and Android

Spreads&Pricing

• EUR/USD RAW spread account: from 0.0 pips
• EUR/USD Standard Account: from 0.7 pips
• Gold: from 0.5 pts
• Germany 40: from 1 pt
• S&P 500: from 0.4 pts
• US Tech 100: from 1.5 pts
• US Crude Oil: from 1.5 pts

Extended Trading Hours

• 24/5* trading on Magnificent 7 share CFDs (*Monday 9:00 - Friday 22:00 GMT)
• 24/7* crypto CFD trading (*Crypto markets close Friday 9pm UTC and reopen Saturday 8am UTC.)
• Extended hours trading on US share CFDs

Funding & Withdrawals

• Minimum deposit: EUR 100 (or equivalent).
• Funding methods: Cards, Bank Transfer, Skrill, Neteller, PayPal
• No deposit or withdrawal fees charged by FOREX.com
• Withdrawals processed typically within 1–2 business days

Demo Account

• Free demo account with EUR 10,000 virtual funds
• Valid for up to 90 days
• Available on WebTrader, MT5 and TradingView

Frequently Asked Questions

1. Is there an inactivity fee?

Yes. An inactivity fee of EUR 15 per month applies after 12 months with no trading activity on your account.

2. What documentation do I need to open an account?

To open an account, you will typically need to provide:

1. A valid government issued photo ID, and
2. A valid proof of address (dated within the last 6 months)

Please note that requirements may vary depending on the review of your application by our Account Services team.

3. What documents are accepted for identity verification?

Your ID must be valid and in date. Acceptable documents include:

• Passport
• National ID card

Other ID types may be accepted after review.

Birth certificates, marriage certificates, and insurance cards are not accepted.

4. What documents are accepted for proof of residence?

Your proof of address must show your full name and residential address, matching your application.

Accepted documents include:

• Utility bill (electricity, water, gas, internet, etc.)
• Bank, credit card, or debit card statement

Documents must be issued within the last 6 months.

You may redact sensitive information such as account numbers.

5. Are third‑party deposits or trading allowed?

No. Third‑party deposits and third‑party trading are not permitted.

6. How are orders executed?

StoneX Europe Ltd acts as a market maker and is the sole execution venue for all client orders.

This means the Company:

• Acts as the counterparty to every client transaction
• Quotes prices for all instruments on its trading platforms

All prices are sourced from StoneX Financial Limited, a StoneX Group company authorised and regulated by the Financial Conduct Authority (FCA).

7. What is slippage?

Slippage occurs when an order is executed at a price different from the requested price.

• In fast moving markets, the best available price may change before execution.
• Limit orders will always be filled at the requested price or better.

8. What is Negative Balance Protection? (applies to retail investors)

Negative balance protection ensures that retail clients cannot lose more money than they deposit.

If your account falls below zero due to volatility, we will automatically restore your balance to zero, meaning:

• You never owe the Company money
• Your loss cannot exceed your deposits

Note: This protection applies only to retail clients, not professional clients.

9. What is margin?

Margin is the amount of money you need in your trading account to open a position.

It serves as a good faith deposit that allows you to access larger market exposure.

10. What is leverage?

Leverage allows you to control a larger trade size while using only a small portion of the total value as margin.

Example: With 30:1 leverage (3.33% margin), every $1 in your account controls $30 in the market. Leverage can magnify both profits and losses.

11. How does leverage work?

Example with EUR/USD:

• A 100,000 EUR/USD position without leverage requires $100,000.
• With 30:1 leverage, only $3,333.33 is required as margin.

You contribute a small margin amount, but profits and losses are calculated on the full exposure.

12. How are profits and losses magnified?

Even with a small margin deposit, P&L is based on the full leveraged amount.

Example: A 100,000 EUR/USD position typically moves around $10 per pip.

• A few pips in your favor → larger profits
• A few pips against you → larger losses

13. What are margin requirements?

Margin requirements ensure that traders have sufficient funds to cover potential losses.

You must always maintain the minimum required margin to avoid the risk of your positions being closed.

14. What is margin close out (liquidation)?

If your margin level falls to or below the Margin Close Out (MCO) level, we must close some or all of your open positions to prevent further losses.

There may be no prior warning.

The Margin Level Indicator in the platform helps you monitor your account.

Margin level formula: Net Equity ÷ Total Margin Requirement × 100

15. How much money do I need to open an account?

The minimum initial deposit is 100 in your selected base currency.

16. Which payment methods can I use to fund my account?

StoneX Europe Ltd accepts the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, Maestro)
• Bank Transfers
• Skrill
• Neteller
• PayPal

17. How are bank transfers regulated?

Bank transfers are processed through accounts held by StoneX Europe Ltd with:

• Barclays (Germany, Spain, Italy)
• Eurobank (Cyprus)

Supported currencies: PLN, USD, CHF, EUR, GBP